news 2021 3 min read
disguise’s r20 software release goes global, now available in six new languages
Today marks the launch of our latest r20 software release in six new languages. In addition to English, our Designer software is now available for use in Spanish, German, French, Korean, Japanese and Simplified Chinese, expanding the reach of our award-winning platform around the globe.
The localisation represents the next step in our move towards remote, cloud-based collaboration following our recent acquisition of leading 3D content previsualisation platforms Mapping Matter and Previz.
Trusted for over 20 years on some of the world’s biggest, most complex live shows, broadcasts and virtual productions, the disguise Designer software is a powerful toolkit for winning pitches, developing storyboards, creating camera fly-throughs, validating content, testing technical setups, and designing entire projects. Its timeline-based interface allows users to build a 3D model of their stage, projection canvas or LED volume, then map video content onto the simulated environment. With the new additional languages included in our groundbreaking technology, more users will be able to bring their most ambitious creative visions to life.
Upon downloading the new r20 release from the disguise website, users will be able to easily control which language they want to work in by selecting their prefered language in the language switcher as they launch the software.
Users will also have the opportunity to undergo training in their local language to become certified disguise specialists, with access to translated training materials and user manuals in the above six languages.
Productions nowadays are comprehensive and of a global nature. We understand that many of our users are not native English speakers and we want to enable them to solve complex problems without worrying about the language barrier. With r20, we are empowering our disguise community to work in their local language from anywhere in the world.
Raed Al-Tikriti, disguise Chief Product Officer
We have recently expanded our operations around the world with new office openings and dedicated support and technical solutions teams based permanently in Seoul, Korea; Tokyo, Japan; Beijing, China; and Auckland, New Zealand. We also ensure relevant representation for our key markets in EMEA and the Americas - with a dedicated support and technical solutions representative in Spain and an ever-expanding team in our London and LA offices, ready to travel on site across these regions to offer hands-on support to critical projects. Users around the world can also benefit from premium support, extended warranties and worldwide server cover for help around the clock wherever they are based.
As our global user community grows, disguise must grow with it. With over 300 stages powered by disguise xR around the world and the much anticipated return of live events, the need for local support is more crucial than ever. In our commitment to democratise our workflows, we want to ensure everyone feels as confident as possible to work with disguise and I’m incredibly proud of this massive step forward in localising our software and expanding our global presence to enable teams to create from anywhere.
Fernando Kufer, disguise CEO
